Cyborg's Biometric Technology and Security Solutions: A Comprehensive Overview

Gonzalo de Velasco, director of the public business unit at Cyborg, and Guadalupe Montiel, business developer, are the speakers for today's discussion on how technology can enhance public safety strategies at different government levels.

Gonzalo de Velasco highlights Cyborg's expertise in biometric technologies such as fingerprint and facial recognition, emphasizing their applications in security, document verification, and public safety projects like city surveillance.

Cyborg provides products for retail, government, private security firms, and C4 and C5 industries, showcasing a diverse range of solutions tailored to different sectors.

Cyborg, known for cybersecurity, has various business units focusing on cyber intelligence, IT protection, and more. The discussion today centers on the unit responsible for biometric technologies and public safety.

The four main verticals in Cyborg's business unit include biometric identity solutions, document verification, and identity checks. They have successfully implemented millions of biometric records and collaborated with institutions and governments for secure identification processes.

Document verification is crucial for security purposes. Authorities at municipal, state, and federal levels require thorough document checks for various purposes such as plate detection, vehicle control, and critical infrastructure protection.

Various technological solutions have been implemented for security, including technology for prisons, airports, and roads. Biometric access control is a specialty, focusing on facial recognition and biometric enrollment for identity verification.

A comprehensive police management system has been developed, essential for all municipalities and private security companies. It includes biographical and biometric records, trust control files, certifications, and attendance control linked to a national platform.

The security system encompasses all aspects of security, including armored vests, weapons, ammunition, and patrol vehicles. It is suitable for resale or direct implementation by municipalities, catering to security teams of fifty members or more.

The Smart Locator system is vital for emergency dispatch centers, allowing citizens to stream live video from their smartphones during emergencies. This information can be projected in control centers for better decision-making and rapid response deployment.

The company offers a cost-effective product, likely their flagship item, which is a bracelet available in various models like smartwatches. This product provides advanced functionalities at a significantly lower cost compared to similar products in the market.

The development of emergency bracelets was initiated to address gender-based violence, with notable cases like Ciudad Juárez experiencing high levels of violence against women. These bracelets, equipped with a red and green button, immediately connect the wearer to authorities upon activation. The bracelet, functioning as a cellphone, provides the wearer's location, health data including blood pressure and heart rate, and enables live audio monitoring by dispatchers to assess and respond to emergency situations.

In response to requests from high-risk executives, a smartwatch bracelet was developed with full smartwatch functionalities and an external emergency button. When activated, the bracelet connects to either police monitoring centers or the company's security team to ensure immediate assistance. Successful trials are ongoing, with a large construction company planning to provide these devices to executives and their families by May 15th.

The life proof reading involves monitoring heart rate and blood pressure, integrated into the back sensors of the bracelets. These health indicators serve as proof of life. The devices can be connected to any platform, with the current trial integrating them into a security and monitoring platform of a construction company. The company defines its protocols for responding to alerts, ensuring 24/7 monitoring and personalized emergency responses.

The speaker mentions that the system can connect to any platform, highlighting its versatility and compatibility with various systems.

There is significant success with the system, leading to interest from various associations in acquiring the devices. These devices are being provided free of cost to individuals at high risk, showcasing a commitment to public safety.

The speaker discusses the deployment of mobile command units, particularly in large cities for events requiring close security monitoring. These units are equipped with various technologies like facial recognition cameras and license plate readers for effective coordination with security forces.

An electric patrol vehicle is introduced, featuring facial recognition and license plate recognition capabilities. The vehicle is designed for urban areas, emphasizing environmental friendliness and cost savings due to its electric nature.

The speaker presents a victim assistance vehicle, a van equipped to provide medical attention to victims of various traumas. This vehicle has been well-received in certain regions, with municipalities expressing interest in acquiring them to address the market demand for victim assistance services.

The company has been successful in developing, implementing, and manufacturing security vehicles that are cost-effective compared to other options. They offer partnerships to individuals and authorities needing integrators for security solutions, with extensive experience in installing access controls, x-ray equipment, video surveillance systems, and monitoring centers in prisons. Despite the challenging environment of prisons, their projects have received high customer satisfaction ratings, ranging from 9.5 to 10, for effectively preventing the entry of illicit substances and aiding in custodial operations.

In addition to prisons, the company provides security solutions for airports, utilizing various scanning technologies for body and baggage checks. They employ millimeter wave technology for non-invasive body scans to detect concealed items, ensuring the safety of critical infrastructure like airports, prisons, and highways.

The company offers document verification services ideal for banks, insurance companies, and businesses requiring authentication of identity documents. They verify the authenticity of documents like IDs, licenses, and visas, ensuring they are not counterfeit and confirming the identity of the document holder through security features like chips, providing essential security measures for financial institutions.

For retail businesses, the company provides a product focused on retail analytics without compromising customer privacy. By utilizing facial recognition technology in compliance with privacy regulations, they offer insights into customer behavior such as entry-exit times, visit frequency, and shopping patterns across store formats and restaurants, ensuring data anonymity and legal compliance.

The speaker mentions that their company complies with the General Data Protection Regulation (GDPR) of Europe, which is the strongest system for protecting private data. They also adhere to the California Consumer Protection Act, meeting the strictest standards for maintaining anonymity. By ensuring anonymity, they can provide detailed data insights to clients, such as the number of customers, gender distribution, average time spent in stores by gender and age, and customer return rates.

The virtual guard system aims to replace human security personnel, performing functions like identifying individuals and monitoring products entering and exiting premises. This innovative solution is gaining traction globally, especially among companies with fleets of vehicles. Additionally, an important and easy-to-implement feature is a fatigue detector for drivers, which alerts them and central monitoring if signs of drowsiness are detected.

The speaker highlights that their company offers comprehensive services through various channels, collaborating with clients to deliver turnkey projects. They emphasize their adherence to high standards, mentioning certifications like ISO 9001, ISO 20000, and upcoming ISO 30000, ensuring customer satisfaction. The company assures clients of providing appropriate services and meeting the highest standards.

Regarding business opportunities with emergency bracelets, the speaker suggests targeting companies needing to protect their top executives. This presents a viable business model involving initial sales and annual maintenance contracts. The system's connectivity and data requirements offer revenue potential through sales and ongoing maintenance services.

Authorities have been acquiring bracelets for the past four years, either for direct business purposes or as gifts for their target audience. The minimum purchase quantity is flexible, with requests ranging from 300 to 1000 bracelets. Integration with monitoring centers and specific protocols is necessary for bracelet deployment.

Jose Dominguez expressed interest in offering bracelet services and communication will be established post-webinar to discuss further details and arrangements.

Gonzalo inquired about equipping tactical vehicles and patrols with products. The possibility of equipping existing vehicles will be evaluated on a case-by-case basis due to the short lifespan of law enforcement equipment. Reinstallation for features like license plate detection or facial recognition is feasible.

Gonzalo emphasizes Cyborg's reliability as a supplier, understanding of integrators' needs, and commitment to high-quality deliveries. Collaboration with all parties is highlighted, ensuring top-notch service and product integration. The presentation showcases a wide range of products, emphasizing the importance of technology in enhancing security strategies for government and corporate sectors.